- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Best Diesel shop around. I come all the way from Fayetteville for Kevin to work on all my trucks. Very professional and knows what he's doing. Wouldn't take my trucks anywhere else!
Can't say enough good about the encounter I had on the phone. Opportunity to have me come in and spend a fortune on the wrong repairs and instead the gentleman helped me solve an ongoing problem via phone call and save me a lot of time and frustration.